Reddice collects and processes personal data from visitors, registered players and customers in connection with our online services. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and your rights. It applies to all Reddice products and services and related activities.
Reddice acts as the data controller for personal data processed in connection with your use of our services. We determine the purposes and means of processing and implement appropriate technical and organizational measures to protect your data. If you have questions about our data practices, contact us through the channels described at the end of this policy.
We collect data directly from you when you register, place bets, make payments, or contact support. We collect data automatically through cookies and similar technologies during your visit. We may also receive data from service providers, payment processors, and regulators to fulfill legal and regulatory obligations.
We process personal data for the purposes described below and rely on legal bases including contract performance, legitimate interests, consent, and compliance with legal obligations. For each activity we identify the data categories involved and the applicable basis.
We deploy cookies and similar technologies to operate the service, analyze usage, remember preferences, and tailor experiences. Session cookies support login and duration tracking; persistent cookies support analytics and feature functionality. You may adjust browser settings to block or delete cookies; some features may require cookies to function.
We may disclose data to service providers performing services on our behalf (for example payment processing, fraud prevention, customer support), to regulatory authorities when required by law, and to affiliates for operational purposes. We ensure recipients process data only as instructed and under confidentiality and data protection obligations.
When necessary, we may transfer personal data to countries outside your jurisdiction or to entities within our group located in other countries. We implement safeguards appropriate to the transfer, including contractual measures, to protect data in transit and at rest in compliance with applicable law.
We retain personal data as long as necessary to fulfill the purposes described in this policy and to meet legal obligations. In general, records related to account activity, transactions, identity verification, and regulatory compliance are kept for at least five years after the last interaction or account closure, unless a longer retention period is required by law.
Reddice maintains technical and organizational safeguards designed to protect personal data. We employ encryption for data in transit (TLS) and at rest (AES-256 or equivalent), access controls, monitoring, and incident response procedures. We require staff to follow security and privacy training and to report security incidents promptly.
You may exercise rights provided by applicable data protection law, including access to data, correction, deletion, restriction of processing, objection to processing, data portability, and withdrawing consent where applicable. To exercise rights, contact our privacy team using the channels listed at the end of this policy. Some rights may be subject to exemptions and may require verification of identity. If you believe your data protection rights are violated, you may lodge a complaint with a competent supervisory authority.
The services are not directed to minors. We do not knowingly collect data from individuals under 18. If we learn a minor has provided data, we will take steps to delete it and suspend the account. Age verification measures may be used in accordance with applicable law.
You may opt out of marketing communications at any time using the unsubscribe options or by contacting us. Transactional and service-related messages will continue as necessary, even if you opt out of marketing.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice within the service or on our website and obtain any required consents under applicable law. Continued use after changes constitutes acceptance, subject to legal obligations.
For questions about this policy or to exercise your rights, contact Reddice Privacy Team using the account management page or the support channels available on our service. We will respond within a reasonable timeframe.